Position: Counselor (Salary: 40,000 + Incentives)

Department: Administrative & Support Department
Reports To: Executive Manager / Managing Director (or through Secretary)

Job Purpose:

To counsel and guide applicants who approach the company directly (without agents), ensuring they clearly understand available job opportunities, process requirements, and company policies, while maintaining smooth coordination for their documentation and placement.

Key Responsibilities:

• Provide one-on-one counseling to walk-in or online applicants regarding available job positions.
• Explain job requirements, qualifications, salary, benefits, and process timelines clearly to applicants.
• Maintain accurate records of all direct applicants and update their progress status regularly.
• Guide candidates through the application and documentation process, ensuring all requirements are fulfilled.
• Coordinate with Marketing and Documentation Departments to ensure selected candidates’ smooth processing.
• Answer applicant inquiries via phone, email, or social media promptly and professionally.
• Conduct orientation or briefing sessions for shortlisted candidates.
• Follow up with applicants on required documents, payments, and interview schedules.
• Prepare and submit daily and weekly counseling reports to management.

Requirements & Qualifications:

• Bachelor’s degree in Management, Communication, or related field.
• Minimum 2 years of experience in counseling, recruitment, or client service.
• Strong interpersonal, communication, and persuasion skills.
• Well-organized and capable of managing multiple applicants simultaneously.
• Proficiency in MS Office and basic record-keeping systems.
• Positive attitude and ability to handle applicants with empathy and professionalism.

Performance Expectations:

• High applicant satisfaction and clarity during counseling.
• Accurate and updated record management.
• Increased applicant conversions to successful placements.
• Effective coordination with other departments for timely processing.

How to Apply:
Ready to lead with us? Email us at cv@tmsnepal.com.np with your Cover Letter and CV. Please use “Counselor Application – [Your Name]” as the subject line.

Best Wishes!